Differences between students from different universities in their interpretation of internal social responsibility
DOI:
https://doi.org/10.5281/zenodo.6582785Keywords:
, Internal Social Responsibility, Spain, Colombia, Uruguay, ISO 26.000Abstract
The contents on Social Responsibility that it teaches in universities have an indirect impact on their application in companies, because these contents influence the way future business leaders interpret and apply this concept. The research was designed with the objective of evaluating whether the knowledge and opinions about Internal Social Responsibility acquired by students from different universities coincide or diverge. A self-administered and structured questionnaire was applied to a non-probabilistic sample of students from three universities located in: Colombia, Spain and Uruguay. Batteries of indicators were used that measure: 1) the way in which students interpret the concept of Internal Social Responsibility, 2) their knowledge about the functions that the human resources area must fulfill when applying Social Responsibility and 3) their opinions about the benefits generated by Internal Social Responsibility for the relationship between companies and their employees. This document presents results based on preliminary information. It was found that there are, among the students of the three universities, statistically significant differences in the way of interpreting Internal Social Responsibility, but the same does not occur with their knowledge about the functions of the Human and Resources area and in their opinion about the benefits that she generates.
Downloads
References
Aguilera, R., Ruth, V., Rupp, D., Williams, C. y Ganapathi, J. (2007). Putting the S back in corporate social responsibility: A multi-level theory of social change in organizations. Academy of Management Review, 32(3), 836–863. https://www.jstor.org/stable/20159338
Aguinis, H. y Glavas, A. (2012). What We Know and Don’t Know About Corporate Social Responsibility: A Review and Research Agenda. Journal of Management, 38(4), 932 – 968. https://doi.org/10.1177%2F0149206311436079
Albinger, H.S. y Freeman, S. J. (2000). Corporate social performance and attractiveness as employer to different job seeking population. Journal of Business Ethics, 28: 243-253. https://doi.org/10.1023/A:1006289817941
Alves, R. y Mundim, R. (2008). Responsabilidad Social Empresarial con el público interno: la percepción de los empleados de una empresa brasileña. Revista Forum Doctoral, 1, 21-46. https://publicaciones.eafit.edu.co/index.php/forum-doctoral/article/view/2755
Barrena, López y Romero (2018). The link between socially responsible human resource management and intellectual capital. Corporate Social Responsibility Environmental Management, 26(1), 71-81. https://doi.org/10.1002/csr.1658
Bohem, A. (2002 ). Corporate Social Responsibility: A Complementary Perspective of Community and Corporate Leaders. Business and Society Review, 107(2), 171–194. https://doi.org/10.1111/1467-8594.00131
Brammer, S., Millington, A. y Rayton, B. (2007). The contribution of corporate social responsibility to organizational commitment. International Journal of Human Resource Management, 18, 1701–1719. https://doi.org/10.1080/09585190701570866
Carroll, A. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34, 39-48. https://doi.org/10.1016/0007-6813(91)90005-G
Carroll, A. (1999). Corporate Social Responsibility: Evolution of Definitional Construct. Business and Society, 38(3), 268–295. https://doi.org/10.1177%2F000765039903800303
Carroll, A. (2015). Corporate social responsibility: The centerpiece of competing and complementary frameworks. Organizational Dynamics, 44, 87-96. https://doi.org/10.1016/j.orgdyn.2015.02.002
Dahlsrud, A. (2008). How Corporate Social Responsibility is defined: An Analysis of 37 Definitions. Corporate Social Responsibility and Environmental Management, 15, 1–13. https://doi.org/10.1002/csr.132
Davis, K. y Blomstrom, R. (1966). Business and its environment. New York: McGraw- Hill.
Emezi, C. (2014). Corporate social responsibility: a strategic tool to achieve corporate objective. Responsibility & Sustainability, 2(3), 43-56. https://responsibility-sustainability.org/index.php/R-S/article/view/43
Ena B. y Delgado S. (2012). Recursos Humanos y Responsabilidad Social Corporativa. Paraninfo, Madrid, España.
Ferreira, P. y Real de Oliveira, E. (2014). Does corporate social responsibility impact on employee engagement? Journal of Workplace Learning, 26(3/4), 232-247. http://dx.doi.org/10.1108/JWL-09-2013-0070
Fitch, G. (1976). Achieving corporate social responsibility. Academy of Management Review, 1, 38-46. https://doi.org/10.2307/257357
Frederick, W., Post, J. y Davis, K. (1992). Business and Society. Corporate Strategy, Public Policy, Ethics. London: McGraw-Hill.
Freeman, E. (1983). Stockholders and Stakeholders: A New Perspective on Corporate Governance. California Management Review; 25(3), 88-106. https://doi.org/10.2307%2F41165018
Gaete, R. (2010). Discursos de gestión de recursos humanos presentes en Iniciativas y Normas de responsabilidad social. Revista Gaceta Laboral, 16(1), 41–62. https://biblat.unam.mx/hevila/GacetalaboralMaracaibo/2010/vol16/no1/3.pdf
García, M., Azuero, A. y Peláez, J. (2013). Prácticas de Responsabilidad Social Empresarial desde las áreas funcionales de Gestión Humana: análisis de resultados en cuatro empresas del suroccidente colombiano. INNOVAR. Revista de Ciencias Administrativas y Sociales, 23(49), 83-100. https://revistas.unal.edu.co/index.php/innovar/article/view/40517
Garriga, E. y Melé, D. (2004). Corporate social responsibility theories: Mapping the territory. Journal of Business Ethics, 53: 51–71. https://doi.org/10.1023/B:BUSI.0000039399.90587.34
Guzmán, M (2016). Dimensión Interna de la Responsabilidad Social Empresaria desde la óptica de la Gestión de Recursos Humanos. Saber, Universidad de Oriente, Venezuela, 28 (4), 794-805. http://ve.scielo.org/pdf/saber/v28n4/art14.pdf
ISO (2011), Guía de Responsabilidad Social (ISO 26.0000:2012, IDT). Montevideo: UNIT.
James, L. (2012). Sustainable Corporarte Social Responsbility – An analysis of 50 definitions for a period of 2000-2011. International Journal of Multidisciplinary Research, 2(10), 169-193. http://www.zenithresearch.org.in/images/stories/pdf/2012/OCT/ZIJMR/14_ZIJMR_VOL1_ISSUE10_OCT2012.pdf
Johnson, H. (1971). Business in contemporary society: Framework and issues. Belmont, CA: Wadsworth.
Jones, T. (1980, Spring). Corporate social responsibility revisited, redefined. California Management Review, 2(3) 59-67. https://doi.org/10.2307%2F41164877
Kok, P., Van der Wiele, T., McKenna, R. y Brown, A. (2001). Corporate Social Responsibility Audit within a Quality Management Framework. Journal of Business Ethics, 31(4), 285-297. https://doi.org/10.1023/A:1010767001610.
Khoury G., Rostami J. y Turnbull, P. (1999). Corporate Social Responsibility: Turning Words into Action. Conference Board of Canada: Ottawa, 255 - 299.
Lakshmana, R. (2014). A study of some Reviews of Literature on Corporate Social Responsibility with reference to its adoptability to business. International Journal of Advanced Research, 2(11), 765-772. https://www.journalijar.com/uploads/58_IJAR-4461.pdf
Licandro, O. (2020). Relationship between general CSR management practices and the development of internal social responsibility. Journal of Business, Universidad Del Pacífico, 12(2), 2-29. https://doi.org/https://doi.org/10.21678/jb.2020.1453
Licandro, O., Alvarado-Peña, L., Sansores, E. y Navarrete, J. (2019). Responsabilidad Social Empresaria: Hacia la conformación de una tipología de definiciones. Revista Venezolana de Gerencia, 24(85), 281-299. https://doi.org/10.37960/revista.v24i85.23843
Lichtenstein, D., Drumwright, M. y Braig, B. (2004), The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits. Journal of Marketing, 68(4), 16-32. https://doi.org/10.1509/ jmkg.68.4.16.42726
López, A., Ojeda, F. y Ríos, M. (2017) La responsabilidad social empresarial desde la percepción del capital humano. Estudio de un caso. Revista de Contabilidad – Spanish Accounting Review 20(1), 36–46. https://doi.org/10.1016/j.rcsar.2016.01.001
Low, M.P. (2016). Corporate Social Responsibility and the Evolution of Internal Corporate Social Responsibility in 21st Century. Asian Journal of Social Science and Management Studies, 3(1), 56-74. https://doi.org/10.20448/journal.500/2016.3.1/500.1.56.74
Murray, K. y Vogel, C.M. (1997). Using a Hierarchy-of-Effects Approach to Gauge the Effectiveness of Corporate Social Responsibility to Generate Goodwill Toward Firm: Financial versus Nonfinancial Impact. Journal of Business Research 38, 141-159. https://doi.org/10.1016/S0148-2963(96)00061-6
Pereira, A., Duarte, A. y Trindade, G. (2015). The relationship between the employees’ perceptions of CSR work engagement and human values. Responsibility & Sustainability, 3(2), 27-35. https://responsibility-sustainability.org/index.php/R-S/article/view/55/56
Perrini, F. (2005). Building a European Portrait of Corporate Social Responsibility Reporting. European Management Journal, 23(6), 611-627. https://doi.org/10.1016/j.emj.2005.10.008
Polak-Weldon, R., Balogh, A., Bogdany, E., & Csizmadia, T. (2013). Internal CSR Models in Hungary. Active Citizenship by Knowledge Management and Innovation Management, Knowledge and Learning International Conference, 19–21 June, Zadar, pp. 755-763. http://www.toknowpress.net/ISBN/978-961-6914-02-4/papers/ML13-317.pdf
Ramos e Silva, J. (2014). The importance of business leadership for the dissemination and implementation of socio-environmental organizational strategies: the case study of the Brazilian company «Alumina». Responsibility & Sustainability, 2(1), 51-63. https://responsibility-sustainability.org/index.php/R-S/article/view/29
Reder, A. (1994). In Pursuit of Principle and Profit: Business Success through Social Responsibility. New York: Putnam
Sánchez-Hernández, M. I., Gallardo-Vázquez, D., Barcik, A., & Dziwiński, P. (2016). The effect of the internal side of social responsibility on firm competitive success in the business services industry. Sustainability, 8(2), 179. https://doi.org/10.3390/su8020179
Sarmiento del Valle (2010). Gestión estratégica: clave para la responsabilidad social de las empresas. Dimensión Empresarial, 8(2), 24-37. https://dialnet.unirioja.es/servlet/articulo?codigo=3965840
Turker, D. (2009). Measuring Corporate social responsibility: A scale development study. Journal of Business Ethics, 85, 411-427. https://doi.org/10.1007/s10551-008-9780-6
Social Accountability Internacional (2008). Responsabilidad Social 8000. SA 8000. Disponible en: http://www.mitramiss.gob.es/ficheros/rse/documentos/monitoreo/SA8000.pdf. Consultado: 15 03 2020.
Steiner, G. (1971). Business and society. New York: Random House.
Voegtlin, C., y Greenwood, M. (2016). Corporate social responsibility and human resource management: A systematic review and conceptual analysis. Human Resource Management Review, 26(3), 181-197. https://psycnet.apa.org/doi/10.1016/j.hrmr.2015.12.003
Wang, H., Tong, L., Takeuchi, R. y George, G. (2016). Corporate Social Responsibility: an overview and new research directions. Academy of Management Journal, 59(2), 534–544. https://doi.org/10.5465/amj.2016.5001
IAPNM's Bulletin
